Carpet Cleaning in Restaurants have special challenges that many other businesses don’t have. In this blog I hope to give you some better understanding of what Healthy Clean USA has learned about cleaning carpet and hard floors in restaurants.
First, restaurants have all types of floors, concrete, carpet, wood, tile, etc. But the common issue that plagues restaurants is that the floors get very filthy dirty fast. It just comes with the territory of lots of people with lots of food and drink all mixed in with a lot of dirt, dust and slimy GREASE.
It’s well researched and common sense that people want to eat in clean environments with clean tables, chairs, plates, etc. Research also knows that even a slight foul odor can turn a persons appetite and experience OFF, which is not good for a restaurant business.
So based on a good deal of our experience with restaurants and food service establishments, dirty floors lead to foul repulsive odors. If you have carpets on your restaurant floors you know the challenges already, but it’s also true for hard surface floors – grease can become embedded in the pores of a hard surface floor, grout, concrete, etc. No matter the floor type grease and small flood particles and other matter become a grand food source for hungry multiplying bacteria. It’s the bacteria that stinks, and when you add some mop water, even with most sanitizers it sends a shockwave of bacterial action that reeks of a foul sour smell for hours until the floors are ‘dry’ again.
Restaurants do not ever want to have customers perceive that their place is unsanitary, by sight or by nose. To do so is like sending your customers straight to your competitor who’s establishment does not have these problems. And remember when one customer has a bad experience research tells us they are likely to tell someone else about it – costing your restaurant up to 22 more potential customers.
Here is what we do to help restaurants attract and keep more customers.
1. Soil and Grease Prevention: We urge the use of, or install quality walk off mats at strategic locations to ensure most dirt and grease does not track all over the restaurant.
2. Soil and Grease Removal: We use special carpet cleaning systems and unique chemistry that is designed to effectively remove grease from any type of floor. Soil is also removed through the same process that includes restorative cleaning of especially filthy floors that are laden with the ‘black goo’ which is just old grease, dirt, and food particles all in a sticky goo film. It can be found in grout, carpet, cracks, next to baseboards, etc.
3. Neutralize bacterial growth: Removal of food sources is important, but also is exterminating the bacteria. We deploy the right chemistry to get the job done without creating new foul odors.
4. Provide a non-stick barrier to surfaces that can help the flooring to maintain an optimum clean carpet appearance. We do this with a chemistry designed to make it more difficult for soil and grease to stick to floors or carpets, meaning it will vacuum or clean up more easily and more completely with daily cleanings.
It’s a given that it’s a constant battle to keep a busy restaurant clean and tidy. But ignoring what your customers are probably experiencing but not telling you about is not a good business plan. It’s not to hard to do better when you know how.
Here are a few secrets to keep in mind.
If you mop your floors, you need to ensure the water is clean, otherwise are just moving grease and filth around, not removing it. Mopping can be ok, but if you can replace the mop with a ‘scubber’ or even a ‘sponge’ mop followed your floors will generally be left in a cleaner condition. One trick we have used are microfiber flat mop, that look a bit like swiffers but larger. We use very little water, then we follow behind with a dry microfiber flat mop that leaves the floors spotless. It’s faster, it’s better.
As for carpet cleaning, you have all the choices of carpet cleaners, most of who use steam cleaning. Steam cleaning is a good choice, however the probable downside is the amount of moisture that will be left in the carpets. Simply put, even the best carpet cleaner of any method can’t rinse or remove embeded grease that has finally found it’s way to the carpet backing. Add water and bacteria and you get a ‘foul smelling carpet’. So in some cases steam cleaning is good, in other cases you may wish to employ other more ‘low moisture’ carpet cleaning methods. Just know that if you are running a busy greasy restaurant where carpets get filthy every day, you are going to need a very good diligent carpet cleaner, and it will be worth every penny.
When cleaning your hard floors use a chemical to help break down grease and matter, or to kill germs, use one that is odor free and that does not leave fragrance or film.
Do absolutely invest in walk off mats, they just work!
If you have carpets, consider thorough vacuuming nightly, meaning you need a good performing vacuum. I see many restaurants that don’t vaccum, rather they simply sweep the big trash up with a broom and forget the rest. 90% of the source of dirt and filth that is going to cause a stink is small fine dirt that you cannot really see, or sweep. We use backpack vacuums to good effect, but a quality commercial push vacuum is money well spent – only if it gets used frequently.
“Research indicates that 81% of people will have negative perceptions of your business if it has dirty floors with spills and stains,
and 92% if your business has unpleasant odors present.”
Get A Fast No Obligation Quote and Demonstration in your restaurant for getting your carpets, tiles or other floors cleaner than ever.
Got special problems in your restaurant?, maybe we can help.
Just give us a call. 864-513-1275.